SOFTCOM Internet Communications

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At SOFTCOM Internet, we take pride in offering our customers premier Technical Support seven days a week. Our professional Technical Support team is available by email or by calling toll free. You can also visit our webpage which has comprehensive information regarding common errors, setting up your account, and configuring various email and browsing programs. If you wish to contact our Technical Support office by phone, please call (800) 982-7675 during our support hours. Please refer to the chart below or navigation bar to the left for our website directory of tech-related issues.

First-Time Setup	Email Configuration	Misc. Issues
Win 95/98	Outlook Express	FAQ
Win ME	Netscape 4.5/4.7	Modem Help
Win 2000	Outlook XP	User Web Sites
Win XP	Outlook 2000	Win 95/98 DUN
Mac OS 8.0/8.5	Netscape 7.02	Macintosh

All SOFTCOM 56k accounts come with 5 FREE email accounts. Please remember that the four extra accounts are email-only, meaning that you cannot use those usernames and passwords for dialing up to SOFTCOM Internet. If you are a broadband customer that has recently switched from SOFTCOM service, be aware that you will not be able to send email through SOFTCOM, but incoming email will still be delivered.

SOFTCOM is also proud to present our own web-based email client. Now you can check your SOFTCOM email from anywhere in the world. Just go to webmail.softcom.net!

Dial-Broadband Customers

SOFTCOM has partnered with Propel to offer our new Dial-Broadband service. Increase your connection speeds up to 5 X faster. No new hardware or equipment is necessary. Just download the software here after ordering, and you are on your way to faster email, web surfing, and free pop-up blocking and content filtering.

Will it Work on My Computer?

Please visit Propel for compatibility information and system requirements.

Quick Info:

Incoming Mail Server: pop.softcom.net

Outgoing Mail Server: smtp.softcom.net

Incoming Server Username: username

SOFTCOM does not use SSL authentication.

Software Downloads
Microsoft Internet Explorer	AOL Instant Messenger
Firefox	Ipswitch WS FTP Pro 8.0
Eudora 5.1 Email Client	Vandyke Secure CRT 4.0.7 Emulator
Cute HTML Editor 2.3	AVG Anti-Virus
Ad-Aware SE Personal Addition 1.05	Spybot - Search & Destroy 1.3

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