Frequently Asked Questions
Untitled Document
servicesmenu_hosting
Untitled Document
 
 
 

At SOFTCOM Internet, we take pride in offering our customers premier Technical Support seven days a week. Our professional Technical Support team is available by email or by calling toll free. You can also visit our webpage which has comprehensive information regarding common errors, setting up your account, and configuring various email and browsing programs. If you wish to contact our Technical Support office by phone, please call (800) 982-7675 during our support hours. Please refer to the chart below or navigation bar to the left for our website directory of tech-related issues.

First-Time Setup
Email Configuration
Misc. Issues
-
-
-
Win 95/98 DUN
-
Macintosh

All SOFTCOM 56k accounts come with 5 FREE email accounts. Please remember that the four extra accounts are email-only, meaning that you cannot use those usernames and passwords for dialing up to SOFTCOM Internet. If you are a broadband customer that has recently switched from SOFTCOM service, be aware that you will not be able to send email through SOFTCOM, but incoming email will still be delivered.

SOFTCOM has partnered with Google to provide you with the best E-mail system available. To access your SOFTCOM E-mail from the web, please click here.

Dial-Broadband Customers

SOFTCOM has partnered with Propel to offer our new Dial-Broadband service. Increase your connection speeds up to 5 X faster. No new hardware or equipment is necessary. Just download the software here after ordering, and you are on your way to faster email, web surfing, and free pop-up blocking and content filtering.

Will it Work on My Computer?
Please visit Propel for compatibility information and system requirements.

Quick Info:
Incoming Mail Server: pop.gmail.com
Outgoing Mail Server: smtp.gmail.com
Incoming Server Username: username@softcom.net
SOFTCOM requires SSL authentication on port 995 for POP and port 465 for SMTP.

Software Downloads
   
   
 
 

 

Untitled-1
© 1992-2010 Softcom Internet Communications, Inc.
Authorized Use Policy | Terms of Service | Equipment Warranty